Job Description:
Why Gainsight?
We are ranked #1 on Glassdoor’s 2023 Best Place to Work List. Here’s why.
At Gainsight, our mission is to be living proof you can win in business while being human-first.
Our industry-leading platform helps companies of all sizes and industries build durable businesses. Gainsight offers a powerful set of customer success, product, community and education solutions that enable businesses to scale efficiently, create alignment, and have a holistic view of their customers—all of which help increase product adoption, prevent churn, and grow renewals and expansions. Hundreds of companies use our software, including nearly 200 publicly traded organizations and industry leaders such as GE Digital, SAP Concur, and Zendesk. We have offices in the US, UK, Netherlands, Israel, Japan, and India.
Gainsight joined the Vista Equity Partners portfolio in 2020. In 2021, we won their Excellence in Engineering award for our product and engineering advancements.
Gainsight has also been named one of the top 100 private cloud companies by Forbes, one of the fastest-growing private companies in America by Inc. Magazine, and one of 20 Great Workplaces in Tech by Fortune Magazine.
With diversity and inclusion at the forefront of our values, we promote a culture that celebrates diversity and inclusiveness regardless of but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.
Job Description: Senior Manager, Technical Accounting
The Senior Manager, Technical Accounting is a key leader within Gainsight’s accounting team. This role is ideal for a hands-on technical expert who thrives in a fast-paced environment and isn’t afraid to roll up their sleeves when needed. Reporting to the Assistant Controller based in California, this individual will be responsible for technical accounting, reporting, equity, and commissions, as well as collaborating across time zones to achieve Gainsight’s goals.
This position offers the opportunity to take ownership of complex technical accounting topics, operationalize new accounting processes, and contribute to critical strategic initiatives while maintaining a strong connection to daily operational activities. The Senior Manager will also oversee two direct reports, providing mentorship, guidance, and leadership to foster their growth and ensure team success. Additionally, this role involves managing relationships with third-party vendors, such as tax advisors and auditors, ensuring timely and accurate delivery of tax provisions and other critical deliverables.
About the Role
Job location: US Remote
Experience : 7+ years
What You’ll Do Here
Serve as the subject matter expert in complex accounting topics, including equity and debt transactions, leases accounting, capitalized software, acquisitions, tax provision and tax returns, and financial statement preparation and review.
Provide technical accounting guidance for new initiatives, including stock-based compensation and modifications, acquisitions, foreign currency analysis, commissions, debt and tax-related matters.
Maintain and develop financial accounting policies and procedures, ensuring consistent application across the company.
Partner with cross-functional teams to operationalize accounting for new transactions and implement new accounting standards.
Prepare and review monthly close-related journal entries, including stock-based compensation and other related equity matters, commissions, debt, etc.
Conduct research, analysis, and prepare memos for complex technical accounting issues.
Oversee and mentor two direct reports, ensuring alignment with team goals and individual career development.
Manage relationships with third-party vendors, such as tax advisors and auditors, by providing required data and documentation for tax provisions, annual returns, and other engagements.
Collaborate with external auditors and lead annual audits, including preparing internal and external audit schedules.
Respond to technical accounting inquiries from external and internal parties and explain technical accounting matters and concepts to all levels within the organization.
Support our accounting operations teams to ensure appropriate application of US GAAP to our accounting processes, including the enhancement of existing policies related to higher-risk financial statement accounts.
Assist with the monthly balance sheet and income statement accounts fluctuation analysis for management review.
Work on special projects, including system integrations, acquisition accounting, and financial reporting enhancements.
Take ownership of assigned areas and drive projects to completion with minimal supervision.
What We Are Looking For
Bachelor’s or higher degree in Accounting/Finance is required.
US CPA with 7+ years of progressive accounting experience (combining technical and operational expertise).
Strong preference for candidates with a blend of Big 4 public audit and industry experience.
Advanced knowledge of US GAAP, stock-based compensation, business combination, commission, and debt required.
Experience managing direct reports, providing mentorship, and fostering a collaborative team environment.
Experience managing third-party vendors, such as tax advisors or auditors, ensuring timely and accurate deliverables.
Experience with SasS business models is highly preferred.
Strong analytical skills and decision-making skills.
Demonstrated ability to roll up your sleeves and work hands-on as needed.
Excellent written and verbal communication skills, with the ability to collaborate across cross-functional teams and time zones.
Outstanding organizational and time management skills with the ability to meet critical deadlines.
Proficiency with Microsoft Office.
Proficiency with ERP systems (experience with NetSuite, Shareworks and FloQast is highly desired).
Why You’ll Love It Here
Our Attitude: We’ve created a new industry from scratch, and we’re on the fast track!
Our Leadership: We offer the leading tech solution for driving Customer Success.
Our ROI: Reduce customer churn, increase up-sell, and improve customer satisfaction.
Our Technology: Deep Salesforce.com hooks, predictive analytics, and highly scalable product with a beautiful user interface.
Our Impact: We help our customers make millions of dollars more per year.
Our Clients: Big companies like Box, Adobe, Marketo, and many others.
Our Team: Tech all-stars from Facebook, Box, and others (and top consulting firms like BCG and McKinsey!).
Our Values: They are unique - Golden Rule, Success for All, Childlike Joy, Shoshin, and Stay Thirsty, My Friends
Our Office: If you showed up one day, you might find anything from karaoke performances to mini-golf championships.
Here are our 5 core values
Golden Rule: We believe in trusting each other, and our community by exercising reliability.
Success for All: We believe that success for our stakeholders comes with making a difference in each other’s lives.
Child-like Joy: We aspire to experience passion, optimism, and laughter in everything we do.
Shoshin: We believe in a beginner’s mind, and that learning comes from everywhere.
Stay Thirsty, My Friends: We believe in an internally-driven strive for greatness.
Benefits include medical, dental, vision, short and long-term disability, life insurance, 401k available on the first day of the month after start date, and flexible PTO.
Gainsight is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pursuant to the San Francisco Fair Chance Ordinance, where applicable, we will consider for employment qualified applicants with arrest and conviction records.
Job Description Summary
The Senior Manager, Technical Accounting is a key leader within Gainsight’s accounting team. This role is ideal for a hands-on technical expert who thrives in a fast-paced environment and isn’t afraid to roll up their sleeves when needed. Reporting to the Assistant Controller based in California, this individual will be responsible for technical accounting, reporting, equity, and commissions, as well as collaborating across time zones to achieve Gainsight’s goals.