C

Principal Cloud Analyst -Retail Client Support- Evening & Weekend hours ( REMOTE)

CLBPTS
Remote
United States
Remote Crypto
Description

Work with Oracle's world class technology to develop, implement, and support Oracle's global infrastructure.

Work closely with Oracle's internal business and development teams to drive the technical/functional global implementation of Oracle's applications internally. The main responsibilities may include: Manage all aspects of internal deployment projects and work closely with the internal teams on status, issues and communications. Define business specifications with the internal user community for the global deployment of the application. Define and drive business specifications for product and component integration points. Map standard application functionality to global/local business specifications. Manage product gaps from business specifications to product enhancement and/or business process change. Manage product setup definition and configuration along with internal business process teams. Manage all aspect of product rollout and coordination with internal teams. Define specifications for data migration from legacy systems into newer applications. Define specifications for data interfaces between applications for product rollouts. Manage user acceptance testing and transfer of information to internal teams. Provide technical support for implemented applications; diagnosing and reporting bugs, applying patches and upgrades as needed. Establish priorities for feasibility studies, systems design and implementation to develop new and/or modify the company's information processing systems. Coordinate with functional departments involved to collect system specifications, techniques, and controls. Interact with senior management within Product Development, Business organizations and Global IT.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Individual should hold at least eight years of related experience in a medium to large network distributed and computing environment. BS or equivalent experience in programming on enterprise or department servers or systems.

Responsibilities

Main Responsibilities 

  • Install, configure and maintain Retail application environments
  • Upgrade and patch application environments and their technology stacks
  • Debug issues related to application configuration and technology stacks
  • Create and maintain ad hoc productivity and automation scripts
  • Triage hardware, operating system, and related issues
  • Assist development and QA teams in identifying and solving application and performance issues
  • Publish and maintain documentation on web pages related to services offered
  • Operate independently and as part of a team including remote team members and multiple stakeholders
  • Provide customer support during their implementation cycle and post-go-live.
  • Ready to participate in non-business hours and weekend support for customers' environment patching/upgrades

RELEVANT EXPERIENCE and TRAINING 

Experience with troubleshooting and supporting Retail applications including Merchandising (RMS, ReSA, RPM, ReIM, Allocation), Planning, Order Management, Order Broker, Customer Engagement, etc… will be a significant plus.
Experience or familiarity with cloud platforms like Oracle Cloud Infrastructure, AWS, Google Cloud, Azure
Extensive experience in implementation and maintenance of Enterprise Applications using WebLogic Server 8.1/9.x/10.x, LDAP, Deployment tools, Monitoring tools on UNIX (Solaris/Linux) and Windows environments
Proficient in handling all the aspects of Installation, Configuration, Clustering, Deploying Applications, Load Balancing, Performance Tuning WebLogic Server & SOA issues in production, and testing environment
8 plus years of experience in the IT industry in analysis, design, support, and maintenance of large client-server and web-based applications in which 6 years of experience in Oracle Weblogic Support.
Expertise in Weblogic Application Server Administration including installing, configuring, migrating, load balancing, deploying applications, performance tuning, capacity planning,  upgrading, and maintenance of Weblogic Servers.
Solid experience in administration of Weblogic servers on Linux or Windows
Strong knowledge in various Web Logic sub-systems like clustering, JDBC, JMS, SSL, RMI/EJB objects etc
Oracle database experience including SQL, PL\SQL and performance analysis and remediation
Excellent skills with scripting languages like Python, Perl, or Shell scripting
Excellent English is written and oral communication skills
Bachelor's or Masters's degree in Computer Science or any STEM field
6 -10 years of previous System Administration or related experience on Weblogic, Linux, and/or one of the popular Unix OS flavors (Sun Solaris, HP-UX, AIX, Chef , Docker, Jenkins, Kubernetes)