The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.
As a Software Development Manager - Salesforce, you'll be a servant leader whose mission is to build a team that is self-organizing and self-managing. Responsible for elevating team member performance, you'll ensure your team has what it needs to implement technologically superior software.
About the role
Lead and mentor an Agile team that leans into data-driven experimentation, innovation, quality and craftsmanship
Communicate and promote the culture and mission of the company
Collaborate with leadership to establish a divisional mission aligned with the company vision
Promote iterative, thoughtful decision making within a self-organized team
Recognize trends affecting delivery goals and support team decisions on short- and long-term resolutions, removing roadblocks when necessary
Drive performance in areas such as quality, predictability, flow and velocity
Coordinate response and communication of tech incidents to stakeholders
Recognize trends across tech incidents and ensure true root causes have been identified and fixes implemented
Stay informed of trends and changes in the broader technology, business and regulatory landscapes
Regularly evaluate the team's size, organizational fit and position and propose changes to improve synergies
Fully understand and plan for the product roadmap and maintain awareness of broader technical and business changes impacting the team
Develop short-, mid- and long-term key results with the team to achieve team objectives
Develop and retain talent in alignment with the product team's vision and roadmap
Lead interviews and discussions regarding hiring decisions for candidates and promotions, pulling in appropriate subject matter experts as required
Prepare and deliver reviews, compensation adjustments and promotions
Identify, implement and drive adoption of best practices within the leadership community
Mentor and support team members on any of the above responsibilities
About you
Minimum Qualifications
5 years of experience in a Salesforce Development or Administration
Bachelor’s degree or equivalent experience in computer science, information technology, or a related field
Knowledge of organizational technology standards, including testing and deployment
Knowledge of software delivery roles and the responsibilities of each, such as software engineers, architects, leadership and product roles
Experience mentoring and developing team members
Experience using Agile metrics, such as throughput, work-in-progress (WIP), cycle-time and defect rates, to improve team performance
Demonstrated ability to advocate on behalf of team members and projects using deliberate, accurate and persuasive language
Preferred Qualifications
Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Sales Cloud Consultant, or Salesforce Certified Service Cloud Consultant
Deep knowledge of Salesforce Flows, including leveraging screen flows and record-triggered flows to simplify operational complexities
General knowledge of the supported business areas and the ability to make the Salesforce platform work for their goals
Experience providing mentoring and technical leadership to peers, fostering collaboration and ensuring best practices are followed
Experience working with Apex
Bachelor’s degree in computer science, information technology, or a related field
Proficient knowledge of Microsoft Office suite, specifically Microsoft Excel
What you’ll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.
About us
Rocket Mortgage® was founded in 1985. Today, we’re a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We’re known as experts in the mortgage industry, but we’re also innovators – we strive to create the best experiences for our clients from beginning to end. And we’re not your typical employer. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at Careers@myrocketcareer.com.
The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at Careers@myrocketcareer.com.