Worker Type:
Employee
At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.
We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.
HONESTY • RELIABILITY • COLLABORATION • CURIOSITY • PASSION
Position Summary
The Mainframe Systems Manager will coordinate and delegate the responsibilities of their assigned IT teams, as they pertain to the installation and management of mainframe database systems – specifically Adabas, Datacom/DB, IDMS, and Supra. Oversee the day-to-day functions aligning with their Global Leader(s) responsibilities/duties while maintaining on-going project management and statuses. The Manager will oversee training sessions with resources so that they can be equipped with new knowledge and skills to remain current. Manager will do quarterly reviews, set quarterly and yearly goals, aligning to the Business Unit and Company.
Position reports to Director, Global Technical Services
Key Areas of Focus for this Role
- Provide thought leadership within assigned tower and Business Unit
- Provides Technical support for SW solutions.
- Provide direction to Team Leaders and resources.
- Possess communication skills to participate in client/team/Business unit meetings as well as providing documentation for client operational meetings.
- Enhance the performance of others through mentoring and guiding.
- Keep abreast of changes in the standards, technologies or methodologies
- Administer, update, weekly project management documents, aligning projects with client and BU activity.
- Manage team’s ticket queue and following up on aging tickets
- Provide risk assessment and risk management
- Administer quarterly review(s)
- Set quarterly and yearly goals, aligning to the Business Unit and Company
- Review assignments for accuracy and quality where applicable.
- Delegate responsibilities where applicable.
- Facilitate or coordination of software releases/upgrades or large projects.
- Attend/facilitate client/team meetings where applicable.
- Collaboration with other departments
- Develop, assess, adhere to completion of personnel, departmental, and company goals.
- Participate in and provide timely responses to all internal and external audits
- Participating in on-boarding of new client.
- Own all facets of performance and career management for the team. Regular one-on-one meetings with all team members.
- Provide both technical and ‘soft skill’ mentoring in order to maintain a well-rounded, well-balanced team. This includes project management, quality audits, and coordination of training sessions as well as day-to-day oversight of the team.
What the Ideal Candidate Brings to this Role
Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.
Required Qualifications
- 5+ years of related experience within an IT Operations environment with a bachelor’s degree. Relevant work experience will be considered in place of a bachelor’s degree.
- 3 - 5 years of management experience in related field
- 10 years of mainframe database installation/maintenance experience
- Good problem-solving skills
- Self-motivated and have attention to detail
- Ability to effectively coordinate and lead internal resources to accomplish key milestones
- Excellent communication and presentation skills with ability to deliver informative and well-organized presentations
- Strong interpersonal, collaboration, and leadership skills with ability to work and build relationships across multiple levels of an organization
- Experience working in a fast-paced environment with ability to learn quickly
Other Qualifications
- Knowledge in one of the major database products – DB2, IMS, Adabas, Datacom/DB, IDMS, and Supra
- Knowledge of SMP/E or maintenance routines if applicable
- Knowledge in JCL
- Knowledge system IPL processes
- Knowledge of ISPF/TSO
- Microsoft Office skills including Microsoft Project, Excel, Word, Teams, Sharepoint
Why Ensono?
Ensono is a place we unleash Associates to Do Great Things – for our clients and for your career. This could mean achieving a professional goal, collaborating with your team on an innovative idea, learning a new skill, reaching a wellness milestone, or engaging in your community through volunteer programs. Whatever it means to you, we want Ensono to be the place where you can do great things.
- We value flexibility and work-life balance. Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location.
- Unlimited Paid Day Off (PDO) Plan
- Two robust health plan options through Blue Cross Blue Shield
- 401(k) with a generous company match
- Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
- Depending on location, ability to take advantage of fitness centers
- Wellness program
- Flexible work schedule
Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.
Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website.
If you need accommodation at any point during the application or interview process, please let your recruiter know or email USTalentAcquisition@esnono.com.
Primary Location City/State:
Homebased - Downers Grove, IL - Finley, Illinois
Additional Locations (if applicable):
Ensono is an Equal Employment Opportunity Employer. Ensono provides equal employment opportunities to all qualified applicants without regard to race, color, religion, national origin, ancestry, citizenship status, sex, marital status, pregnancy, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, military status, or any other status protected by applicable law.