Inside Sales Account Executive

About ITS: 

Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence. 

Job Summary:

The Inside Sales Representative is responsible for generating quality leads as well as following up on inbound email and telephone inquiries. The Inside Sales Representative directly supports the achievement of sales goals by discovering and identifying qualified opportunities and collaborating with Outside Sales Representative to win deals. Other responsibilities include following all processes in the CRM and ensuring data accuracy, partnering with marketing in identifying event opportunities in alignment with sales strategy and organizing/attending events to network and generate leads. Additionally, the Inside Sales Representative should proactively conduct research on market trends and competitors' products. The role requires strong negotiation, communication, and customer service skills.

Requirements/Experience:

• Bachelor's Degree, or equivalent level of experience in related field
• Proficiency in all Microsoft Office applications and customer relationship management (CRM) software
• Proven sales experience

Responsibilities:

• Actively sourcing new sales opportunities through cold-calling and emailing.
• Developing in-depth knowledge of product features and benefits.
• Utilizing virtual meetings to build relationships with new customers.
• Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
• Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
• Setting up face-to-face meetings between potential customers and Outside Sales Representatives.

Knowledge, Skills, and Abilities:

• Excellent negotiation and consultative sales skills.
• Strong written and oral communication skills.
• Exceptional customer service skills.
• Demonstrates ability to perform in face-paced environment and adapt as necessary.
• Good organizational skills and the ability to multitask.
• Strong analytical and problem-solving skills.

ITS offers a full benefits package, including:  

• Comprehensive Group Benefits Program
• Paid Holidays and Vacation 
• Company-paid life Employee Assistance Program 
• Company-paid training, materials, and exams  
• Performance-based bonuses  
• Flexible/hybrid work arrangements

IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, receipt of public assistance (in housing) and record of offences (in employment), or any other characteristic protected by federal or provincial laws. 

We are happy to provide accommodations at any stage of the recruitment process. Should you require any accommodations, please do not hesitate to let us know.